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SHIPPING POLICY
Last Updated: March 11, 2026
Order Processing
Orders are typically processed within 1–3 business days.
Processing times may be longer during high-volume periods or holidays.
Shipping Times
Shipping times depend on the shipping carrier and destination. Estimated delivery times are not guaranteed.
Incorrect Address
Customers are responsible for providing the correct shipping address. Mara Lab is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
Mara Lab is not responsible for packages marked as delivered by the shipping carrier.
If a package is lost in transit, customers should contact the shipping carrier directly.
Shipping Delays
We are not responsible for delays caused by:
• weather conditions
• shipping carrier issues
• customs processing
• other events outside our control
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